Question 1

How long does a typical window installation take?

Accepted Answer

Full-house installations usually take 1–3 days. Single windows are typically half a day.

Question 2

Are your windows energy-efficient?

Accepted Answer

Yes — all windows are A-rated as standard, with A+ and A++ upgrades available.

Question 3

What colours are available for windows and doors?

Accepted Answer

Hundreds — including Anthracite Grey, Cream, Black, Chartwell Green, Duck Egg Blue, Irish Oak and any RAL colour for aluminium.

Question 4

Do you fit composite front doors?

Accepted Answer

Yes — we're specialists in premium 44mm composite doors with PAS 24 security.

Question 5

What's the difference between uPVC and composite doors?

Accepted Answer

Composite doors are thicker (44mm), more secure, and more energy-efficient. uPVC is lighter and more affordable.

Question 6

Do I need planning permission for a conservatory?

Accepted Answer

Usually not — most conservatories are permitted development. We'll advise on your case.

Question 7

Can you replace just my conservatory roof?

Accepted Answer

Yes — LivinRoof, UltraRoof and SupaLite systems available. Most jobs take 5–10 days.

Question 8

Will a new conservatory roof keep it warmer?

Accepted Answer

Yes — dramatically. Modern solid and hybrid roofs make the space usable all year.

Question 9

Do you do flat roof repairs?

Accepted Answer

Yes — EPDM, fibreglass (GRP) and felt systems. Backed by 20-year material guarantees.

Question 10

How long does a re-roof take?

Accepted Answer

Typically 5–10 days for a standard terraced or semi-detached home.

Question 11

Do you do emergency roof repairs?

Accepted Answer

Yes — call 01706 299010 and we'll respond as quickly as possible.

Question 12

How long does a bathroom refit take?

Accepted Answer

Typically 7–14 working days for a standard bathroom.

Question 13

Can you do a wet room in a small space?

Accepted Answer

Yes — we've fitted wet rooms in spaces as small as 1.5m × 2m.

Question 14

Do you offer underfloor heating?

Accepted Answer

Yes — electric and water systems.

Question 15

Do you do small maintenance jobs?

Accepted Answer

Yes — half-day, full-day and fixed-price options available.

Question 16

Do you work for landlords?

Accepted Answer

Yes — we look after multi-property portfolios with itemised monthly invoicing.

Question 17

What guarantees do you provide?

Accepted Answer

10-year guarantees on major installations, manufacturer-backed warranties on products, and full workmanship guarantee on all work.

Question 18

Are you insured?

Accepted Answer

Yes — fully insured for public liability and employers' liability.

Question 19

How quickly can you start?

Accepted Answer

Most jobs can be quoted within a week and scheduled within 2–6 weeks depending on workload.

Question 20

Do you charge for quotes?

Accepted Answer

Never. All quotations are free and no-obligation.

Question 21

How do I pay?

Accepted Answer

Bank transfer, card or cash. For larger projects we use a staged payment schedule.

Question 22

Do you undertake all aspects of joinery?

Accepted Answer

Yes — all aspects of joinery undertaken, from doors and skirtings to bespoke fitted work and structural carpentry.

Question 23

Are your products covered by manufacturer warranties?

Accepted Answer

Yes — all major products (windows, doors, roofs) carry 10-year manufacturer warranties.

Question 24

Will you clean up after the job?

Accepted Answer

Always. We leave every property tidier than we found it.

Question 25

How energy-efficient are your conservatory roof systems?

Accepted Answer

U-values as low as 0.18 W/m²K — dramatically better than old polycarbonate or single-glazed glass.

Question 26

Will I need planning permission for new windows?

Accepted Answer

Usually not — like-for-like replacement is permitted development.

Question 27

Will I need planning permission for a roof replacement?

Accepted Answer

Most roof replacements fall under permitted development. We'll advise.

Question 28

Do you fit secured-by-design doors?

Accepted Answer

Yes — PAS 24 / Secured by Design certified options available.

Question 29

Can you match existing decorative glass?

Accepted Answer

In most cases yes — bring us a photo and we'll source a match.

Question 30

Do you offer composite doors in any colour?

Accepted Answer

Yes — hundreds of colour options across traditional and contemporary collections.

Question 31

How wide can your sliding doors go?

Accepted Answer

Premium REHAU SLINOVA systems can span up to 6m+ with structural support.

Question 32

Do bi-fold doors open inward or outward?

Accepted Answer

Either — we'll advise based on your space.

Frequently Asked Questions.

Frequently Asked Questions

Speak directly with a member of the family-run team.