Question 1

How long does a typical window installation take?

Accepted Answer

Installation time depends on the number of windows and site conditions, and will be discussed during quotation.

Question 2

Are you registered with a Competent Person Scheme?

Accepted Answer

Yes. Alliance Maintenance Services is registered with Assure, our Competent Person Scheme. Where replacement window or door work requires Building Regulations notification, it is notified through Assure. We are not FENSA registered. Scheme registration is separate from our 2-year workmanship guarantee and from any manufacturer warranty.

Question 3

Are your windows energy-efficient?

Accepted Answer

Yes — we offer energy-efficient double-glazing options. Energy performance depends on the selected window and glazing specification, and is confirmed with your quotation.

Question 4

What colours are available for windows and doors?

Accepted Answer

Hundreds — including Anthracite Grey, Cream, Black, Chartwell Green, Duck Egg Blue, Irish Oak and any RAL colour for aluminium.

Question 5

Do you fit composite front doors?

Accepted Answer

Yes — we're specialists in premium 44mm composite doors with PAS 24 security.

Question 6

What's the difference between uPVC and composite doors?

Accepted Answer

Composite doors are thicker (44mm), more secure, and more energy-efficient. uPVC is lighter and more affordable.

Question 7

Do I need planning permission for a conservatory?

Accepted Answer

Usually not — most conservatories are permitted development. We'll advise on your case.

Question 8

Can you replace just my conservatory roof?

Accepted Answer

Yes — LivinRoof, UltraRoof and SupaLite systems available. Most jobs take 5–10 days.

Question 9

Will a new conservatory roof keep it warmer?

Accepted Answer

Yes — dramatically. Modern solid and hybrid roofs make the space usable all year.

Question 10

Do you do flat roof repairs?

Accepted Answer

Yes — EPDM, fibreglass (GRP) and felt systems. Manufacturer warranties vary by system and will be confirmed in your quotation.

Question 11

How long does a re-roof take?

Accepted Answer

Typically 5–10 days for a standard terraced or semi-detached home.

Question 12

Do you do emergency roof repairs?

Accepted Answer

Yes — call 01706 299010 and we'll respond as quickly as possible.

Question 13

How long does a bathroom refit take?

Accepted Answer

Typically 7–14 working days for a standard bathroom.

Question 14

Can you do a wet room in a small space?

Accepted Answer

Yes — we've fitted wet rooms in spaces as small as 1.5m × 2m.

Question 15

Do you offer underfloor heating?

Accepted Answer

Yes — electric and water systems.

Question 16

Do you do small maintenance jobs?

Accepted Answer

Yes — half-day, full-day and fixed-price options available.

Question 17

Do you work for landlords?

Accepted Answer

Yes — we look after multi-property portfolios with itemised monthly invoicing.

Question 18

What guarantees do you provide?

Accepted Answer

A 2-year Alliance workmanship guarantee on all work, with manufacturer warranties on many products depending on the product chosen.

Question 19

Are you insured?

Accepted Answer

Yes — fully insured for public liability and employers' liability.

Question 20

How quickly can you start?

Accepted Answer

Most jobs can be quoted within a week and scheduled within 2–6 weeks depending on workload.

Question 21

Do you charge for quotes?

Accepted Answer

Never. All quotations are free and no-obligation.

Question 22

How do I pay?

Accepted Answer

Bank transfer is our preferred method. We can also accept cash, PayPal and secure card payments where required. Payment arrangements are confirmed directly with you — there is no online checkout. See our Payment Methods page for details.

Question 23

Do you undertake all aspects of joinery?

Accepted Answer

Yes — all aspects of joinery undertaken, from doors and skirtings to bespoke fitted work and structural carpentry.

Question 24

Are your products covered by manufacturer warranties?

Accepted Answer

Many products we install come with a manufacturer warranty. The exact cover and duration depend on the product and manufacturer chosen, and are confirmed with your quotation. Manufacturer warranties are provided by the manufacturer, separately from our own 2-year workmanship guarantee.

Question 25

Will you clean up after the job?

Accepted Answer

Always. We leave every property tidier than we found it.

Question 26

How energy-efficient are your conservatory roof systems?

Accepted Answer

U-values as low as 0.18 W/m²K — dramatically better than old polycarbonate or single-glazed glass.

Question 27

Will I need planning permission for new windows?

Accepted Answer

Usually not — like-for-like replacement is permitted development.

Question 28

Will I need planning permission for a roof replacement?

Accepted Answer

Most roof replacements fall under permitted development. We'll advise.

Question 29

Do you fit secured-by-design doors?

Accepted Answer

Yes — PAS 24 / Secured by Design certified options available.

Question 30

Can you match existing decorative glass?

Accepted Answer

In most cases yes — bring us a photo and we'll source a match.

Question 31

Do you offer composite doors in any colour?

Accepted Answer

Yes — hundreds of colour options across traditional and contemporary collections.

Question 32

How wide can your sliding doors go?

Accepted Answer

Premium REHAU SLINOVA systems can span up to 6m+ with structural support.

Question 33

Do bi-fold doors open inward or outward?

Accepted Answer

Either — we'll advise based on your space.

Frequently Asked Questions.

Frequently Asked Questions

Speak directly with a member of the family-run team.