Alliance Maintenance Services
Customer support & helpful guides

Look after your improvements.

Straightforward advice for caring for your home after installation — and a clear route back to our team when something needs attention.

Care by service

Practical guidance after your project.

These are general reminders, not instructions for technical repairs. Always follow the care guidance for the exact products installed at your property, and contact our team if a concern needs checking.

Windows & external doors

Simple cleaning and early reporting can help protect the frames, seals and moving parts.

  • Remove loose dirt from accessible tracks and frames using a soft brush or damp cloth.
  • Use non-abrasive cleaning products suitable for your specific frame and glass finishes.
  • Check for visible damage to seals, hinges and handles; do not force a stiff window or lock.
  • If a door starts catching, locking is difficult or water enters, contact us rather than dismantling the fittings.
Windows and doors

Kitchens, worktops & appliances

Different cabinet finishes and worktop materials need different care.

  • Wipe up spills promptly, particularly around worktop joints, sink edges and cabinet panels.
  • Use suitable chopping boards, trivets and cleaning products instead of placing hot pans directly on worktops.
  • Keep ventilation clear and follow the appliance manufacturer's instructions for cleaning and maintenance.
  • Leave gas, electrical and internal appliance repairs to appropriately qualified professionals.
Kitchen installations

Bathrooms, showers & ventilation

Moisture control and the condition of seals are important in wet areas.

  • Use the available ventilation after showers and baths, and dry persistently wet surfaces.
  • Look for gaps or deterioration in visible sealant and grout, particularly around baths and shower trays.
  • Clean fixtures and glass with products suitable for their finish; avoid abrasive pads.
  • Report persistent leaks, damp patches or loose fixtures promptly. Do not attempt concealed plumbing or electrical repairs.
Bathroom options

Flooring & herringbone finishes

The right cleaning method depends on the particular flooring material, not just the laying pattern.

  • Sweep or vacuum with a floor-safe attachment to remove grit that could scratch the surface.
  • Wipe up spills promptly and avoid soaking floors unless the manufacturer's instructions explicitly allow it.
  • Use furniture pads and suitable entrance mats to help limit scratches and trapped grit.
  • Follow the product-specific advice for laminate, engineered wood and LVT, including any temperature or moisture limits.
Floor fitting

Roofing, gutters & exterior finishes

Look out for changes you can see safely from ground level.

  • Check visually for slipped tiles, blocked gutters, staining or changes after severe weather.
  • Report signs of water ingress promptly and keep photographs if it is safe to take them.
  • Do not climb onto roofs or use ladders to investigate a problem yourself.
  • Ask Alliance for an inspection or advice if a repair, seal or external fitting needs attention.
Roofing and exteriors

Workmanship and product warranties are different.

Alliance offers a 2-year workmanship guarantee on work we carry out. Manufacturers may also provide separate warranties on specific products. Coverage depends on the cause of the issue and the applicable terms; maintenance and wear are not automatically covered.

Read our guarantee information

Need us to take a look?

Tell us the property, when the work was completed, what has changed and, if possible, provide clear photographs. We'll review the information and advise on the next step.

Aftercare FAQs

Common aftercare questions.

Ready To Improve Your Home?

Speak directly with a member of the family-run team.

No call centres, no scripts. Just honest guidance from the people who'll be doing the work.

  • Family-run since 1998
  • Fully insured (£5m public liability)
  • 2-Year Workmanship Guarantee
  • Assure registered · REHAU Authorised · City & Guilds
  • We aim to respond the same working day
Get My Free Quote 01706 299010

Free · No-obligation · Family-run since 1998